DEFF overviews and reports
website: http://www.deff.dk/content.aspx?catguid={B90F1BDF-E216-47E0-959F-42938B92C53C}
Start Date: 1998-
Typology:
survey-reports

Institution:
Danish National Library Authority in cooperation with the Ministry of Culture, Ministry of Education, Ministry of Science, Technology and Innovation

Copenhagen

Address:
The Danish National Library Authority 
DEFF secretariat Nyhavn 31 E
1051 Copenhagen K 
Tel.: +45 33733373
Fax: +45 33733372

Contact person:
Bo Öhrström
Tel: 9635 7304

DEFF overviews and reports
  1. Denmark’s Electronic Research Library  1998-2003

  2. Strategy for Denmark’s Electronic Research Library: strategy and objectives 2004-2005

  3. DEFF annual report 2004
    DEFF’s activities in 2004
    Within the six action lines, many  activities have been carried out by the programme committees.
    It must be stressed that the focus on the user’ interaction with the digital library has also been dominating the work in the User facilities group. The programme committee has concentrated especially on usability, virtual reference services, information competency and user questionnaires.

    User facilities
    "A cooperation between development of the end user’s information competency will be established and services developed which ensure that the end user can get guidance as well as instruction in information search via the Internet."
    The programme committee for User facilities presented its first action plan to the DEF steering committee in 2004. In continuation of the DEF vision it states that the committee will “further the end users’ access to the research libraries’ information resources and remove the barriers that restrict this access”. The aim is to “inspire and initiate projects which will provide research library staff with tools, knowledge and qualifications to develop the libraries’ utility effect in relation to the patrons.

    Development of user information competences
    The committee has also in this field given input to collaboration on starting new projects, and committee member Niels Jørgen Blåbjerg has introduced a project on remake of the interactive information competence software SWIM  to the programme area for e-learning.
    Initiatives on library instruction in information competences has also been discussed, with a view to an upgrading of instructors and the committee has subsequently approached the Royal School of Library and Information Science  about this.

    Two action lines
    1. concentrated on reporting on integration of DEF’s digital services and resources directly in e-learning portals.
    2. directed at the development of models for involving research library resources – particularly library competences – directly in teaching programmes, often (in library circles) referred to as models for development of students’ competences.

Projects
A number of projects were granted financial support from DEF in November 2004 and will be running all through 2005. Among them, there are the following ones:
1. A further development of SWIM (Streaming Webbased Information Modules)  which is run by Aalborg University Library. The new version of SWIM (named SWIM, vers. 2) will be in English and composed by a number of learning objects.
2.
Under IT-vest an integrated IT-teaching portal was launched, called DIGITEV. The project will utilise existing DEF resources by bringing them closer to the users.

  1. DEFF annual report 2006
    DEFF 2006
    The programme areas
    "Information literacy was a significant action area and a number of projects dealt with various different aspects of the concept. The work involved is coordinated via the Library as an active learning partner project  and resulted in a number of communication activities in the form of reports and a feature day in the Autumn.
    In addition to the more general issues related to information literacy and the library’s role in the learning process, a number of projects concentrated on the practical integration of information resources into the e-learning process (DELA, Edumedia and Digitev) and provided technical support in connection with the acquisition of information literacy (the
    Learning objects web and E-support tools for information literacy projects)."


    DEFF 2003-2006
    Introduction
    Within the results and dissemination, it is stressed that "there is a need to improve action on “library advocacy”; not in order to promote institutions and funding, but in order to ensure reasonable promotion of education and research. The issues are open access, digital Danish teaching aids, research dissemination, information literacy and lifelong learning, but it is also a question of more specific activities such as integrated search, alumni services, research statistics, support of e-science and digitalisation".

    E-learning
    "The digital library shall be a central player in the modern world of education and information dissemination in which the quantities of non-structured information from the net exist as a growing source of knowledge. Based on this, it shall be easy for both teaching staff and students to construct meaningful and personal complexes of information which can be shared in an uncomplicated fashion and made available to others.
    [...] The programme area was established in the summer of 2003 and set the stage for libraries, together with the learning environments, to create models for the development of e-learning.
    [...] The group consisted of staff from the research libraries and a number of representatives from the universities’ e-learning environments. This combination was to ensure both dialogue between the two parties, library and education..."

    Action areas
    Between 2004 and 2006, the e-learning programme group had worked on different action areas, including  many specific initiatives and projects:
    - Content production
    - Information competence
    - Copyrights
    - Access – a common access key
    - Personal portals
    - Cross disciplinary e-learning courses.
    "All action areas comprise fields of development which point at access to, and management of, information in virtual learning environments... 'Streaming video' has been studied as a medium and has been the subject of a project, as has the ability of 'information competence' to manage and work with information in modern e-based learning environments in which the student, to a large extent, works independently. All projects have aimed for results which could add value to the knowledge production of the educational institutions."

    Perspectives for the future
    "E-learning as a concept has always been a subject of debate in the programme group. The concept contains both a technological and an educational dimension and the issue was the weighting of each dimension. Is e-learning purely technology? Or... should it always be seen in a cultural, social and academic/educational context? There were two aspects that were of interest to the programme group:
    - E-learning as a technical discipline in which search facilities and the development of technologies support the communication between, and integration of, various platforms. The focus is on the technology here and the library’s role is one of system developer.
    - E-learning as an educational discipline in which the development of new ways in which to assimilate information competence are seen in relation to e-learning’s educational dimension."

    In the opinion of the e-learning programme group, both aspects of e-learning are important and a cross-disciplinary approach is necessary. "Information competence should be included as a significant focus area in a new strategy for DEFF...  the focus should be broadened in relation to traditional e-learning and... libraries... could focus more on the way in which users work with the material at hand".

    Action areas - Usabilities studies
    These studies "showed that users had great difficulty locating full-text articles via the libraries’ search facilities. Users basically expect to be able to conduct a search at article level and usually give up if they have to use the traditionally recommended search method. This requires the user to familiarise himself with... an incalculable number of bibliographic databases with varying search interfaces.
    This explains why users are increasingly avoiding the libraries’ local search facilities when they search for information. If they use the library search facilities, the results are often poorer as these facilities require insight and frequent use
    ".

    Perspectives for the future
    "Information competence and increased user knowledge, with regard to the localisation, evaluation and application of information, are fields which the user facilities group expect to become focus areas in the years to come, perhaps in close collaboration with the teaching staff at educational institutions. One action area could be the reassessment of methods for instructing users, perhaps taking into account the fact that users are increasingly conducting their information searches outside, and independently of, the libraries. The collaboration with teaching staff should help students to understand that they must professionalise the information search process in order to be prepared for their studies."

    Projects
    Among the projects funded by DEFF between 2003 and 2006 there are the following:
    E-learning
    - Libraries as an active learning partner
    - E-support tool for information literacy
    - Learning objects web
    - Problem-based teaching of advanced information and literature search

  
Keywords:
research libraries – user facilities – user access – user information competences – information competence – library competences – students’ competences – information searches - information literacy – e-learning - instructors' upgrading - active learning - library's role - information searching - independent  information searching -  information search process - cross-disciplinary approach - lifelong learning - independent learning - e-learning process - e-based learning environments - information resources - information dissemination - methods for instructing users - usabilities studies

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