HANKEN - The Information Literacy Program
website: https://www.hanken.fi/student/infokomp

Start Date: May 2005-
Typology:  campus initiative - academic library initiative - courses for university students  - courses for adults - framework-model - research project

Institution:
HANKEN - Swedish School of Economics and Business Administration

Helsinki

Address:
HANKEN - Swedish School of Economics and Business Administration
PB 479
Arkadiankatu 22
00101 Helsinki

Contact persons:
Tua Hindersson-Söderholm
Hanken Library
PB 479
Arkadiankatu 22
00101 Helsinki

Phone: 09 431 33 408
Fax: 09 431 33 425
Kicka Lindroos
The Swedish School of Economics and Business Administration, 
Computer Centre
Phone: +358 9 431 33331
Maria Suokannas
The Swedish School of Economics and Business Administration, 
CERS - Centre for Relationship Marketing and Service Management
Tel: +358 9 431 33 285/ 
+358 40 754 5834 (GSM)

 

 

The Teaching and Research Council approved  the Hanken´s Information Literacy Program in May 2005. The program covers both goals and courses where skills are taught.

InfoLit courses - Autumn 2006

Target groups:
university students attending a Master Degree Program at Hanken; exchange university (non-Hanken) students 
Level: basic
Duration: 2 hours

Main contents:
an overview of available electronic databases at Hanken and how to use them through keywords etc.;
• an introduction, in order to learn how to write reports at Hanken and how to structure the work in MS Word;
• an introduction to correct referencing techniques - what to do and what not to do.

 

HANKEN - The  Information Literacy Program

For university students

Target groups: Hanken University students; students from other universities or polytechnics
Level: 
basic and advanced

The courses where information literacy skills already were or would be integrated constitute all together the integrated information literacy program.

Table 1: The integrated Information Literacy Program at Hanken, accepted by the Teaching and Research Council in May 2005.


Learning goals 

FIRST YEAR
Information literacy skills of a student after the FIRST year at Hanken:
basic skills in using tools needed for searching and handling information (Computer Driving License, A-level), Informatics,
• skills to use tools needed for studying at Hanken (WebOodi, WebCT, Moodle, course information on the web), Introduction Week and Informatics,
• knowledge of computer security at Hanken, Informatics,
basic skills in netiquette, criticism of sources and how to use information ethically and correctly, Informatics and Introduction to Organization and Management,
basic skills in structuring long texts, Introduction to Organization and Management,
knowledge of commonly used economic and business information sources, Informatics and Introduction to Organization and Management,
ability to read a reference list and to find the primary source, irrespective of type and format, Informatics, and,

knowledge of the process of information retrieval, Introduction to Organization.

SECOND YEAR
During the SECOND year at Hanken, the student uses and develops the information literacy skills by doing exercises in connection with subject courses. 
In order to accomplish the exercises successfully, the student is expected to handle, search, critically evaluate and make use of the information by using skills learned during the first year at Hanken. In addition, new skills are learned, such as:
basics in statistical analysis of information,
basics in academic writing and referencing, and,
basics in meetings and presentations.

Third year
During the THIRD year the skills are deepened and the student is mainly handling, searching and using information according to the area of his/her major subject
The goal is a Bachelor’s Thesis of high quality, both technically and from the point of view.

In addition to Informatics (a compulsory course, where the students get TIEKE’s Computer Drivers License, a national ICT certification program), one information retrieval module and one study technique module are taught. 
Introduction to Organization and Management
is a compulsory course, during which the students have to write their first scientific paper in small teams. Into this course an information literacy module is integrated and the guidelines Instructions for Reports and Papers at Hanken are presented to the students as a standard for written exercises at Hanken. 
This course is followed by another compulsory course, Introduction to Marketing, which uses the teaching platform WebCT. The students get familiar with activities on the web and e-learning and write their second scientific paper, individually this time. 
In the following two years information literacy skills are taught by the teacher in the compulsory courses Introduction to Research Methods and Swedish I-IV, and in the subject courses as required. In the Proseminars the library gives a guest lecture, brushing up the student’s information retrieval skills.

In association with the Bologna Process, the new students from other universities or polytechnics who  get admission to study for a Master’s degree at Hanken are unfamiliar with the information literacy skills approach and the pedagogical methods at Hanken.
For them there is an introductory course, which takes them to the same level as Hanken Bachelors.
The same information literacy module as in Introduction to Organization and Management is offered separately  and developed further when needed. Since this separate module will be taught in English, it can be offered to exchange students, visiting Hanken for one or two semesters, as well. 
The Information Literacy Team has initiated discussions about reallocating resources for the course Academic Writing, in order to offer it to all Master’s degree students. 
While writing their Master’s thesis, students will have the possibility to attend a voluntary Thesis Lab, a workshop focusing on information retrieval and MSWord

Other experiences of the information literacy program are so far:
- Informatics:The Computer Drivers License takes all students to the same computer literacy level. Participating in the lectures is voluntary and the tests can also be taken elsewhere, since it’s a nation-wide certificate.
- Introduction to Organization and Management: The Information Literacy Team is involved in the course from planning to evaluation with the Professor and the assistant teachers.
The final version of the integrated Information Literacy Module contains 50 min. information retrieval, 40 min. writing and structuring papers with MSWord and 30 min.referencing, and the module turned out to be easy to offer separately as well.

- Introduction to Marketing: The examiners added an individual paper exercise on their own initiative.

While working with the project, it became clearer and clearer that it is necessary to do more for spreading information about and preventing plagiarism, since this is a subject of big concern and without clear outlines at Hanken.

 

For university staff

Target group:
Hanken University staff
Level:
basic and advanced

In the Information Literacy Program it is also stated to raise the information literacy of the personnel and faculty as well. This has been done so far by arranging an ICT Fair where available tools were presented, and in January a small copyright campaign was arranged.
A new course program called “InfoKomp-kurser” (abbreviation from informationskompetens i.e. information literacy) has been arranged (1 and a half hours weekly) during Spring 2006. In the courses different tools, such as The Nelli Search Portal, Webropol, WebCT, RefWorks, etc., are presented for the personnel and the faculty and in some cases also for students. The size of the audience has varied between three and thirty.
This effort will continue next Autumn because of the positive feedback.

 

Useful information about the Hanken IL Program and its main goals and courses are available in English in the following paper, presented at Creating Knowledge IV - Empowering the Student through Cross-Institutional Collaboration. International conference at The Royal Library and University of Copenhagen. Copenhagen, 16-18 August 2006:

Tua Hindersson-Söderholm - Kicka Lindroos - Maria Suokannas,
Together we are stronger – from a vision to an integrated information literacy program.

A presentation of the Hanken IL Program (24 May 2006) is also available in Swedish.

 


Keywords
:
information literacy – information literacy program – IL integration into curriculum – higher education – courses for exchange university students - courses for Master's Degree students – courses for university staff - use of electronic databases - report writing - paper writing - academic writing -  referencing techniques - information literacy skills - information retrieval - information retrieval skills - information skills - research methods - information searching - information handling - information sources - use of information - text structuring - economic information sources - business information sources - information retrieval - academic referencing - presenting skills - statistical analysis of information - study techniques - plagiarism

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